Contact information

Contact Information

For order questions, US warehouse shipment questions, dog wheelchair fitting help, returns, warranty support, or replacement accessories, contact Virbraroo customer support by email.

Email: petvirbraroo@gmail.com

Warranty requests

For faster support, include your order number, product name, dog size or measurements if relevant, photos or video of the issue, and a short description of the help you need.

Response time

We aim to respond as soon as possible during business days. Response times may vary during weekends, holidays, or periods with high support volume.